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Younger Americans overwhelmed with healthcare

Posted On Thu, May 10, 2012

A report completed jointly by Harris Interactive and ZocDoc showed that Generation Y has trouble understanding health insurance policies, despite being the most digitally savvy generation.

More than half of those polled said that dealing with health is frustrating, while another 63 percent said that they feel that getting an appointment completely depends on the doctor's office, the report noted. Close to four in five said that they can determine which new electronic device to purchase more easily than a doctor or dentist.

"This study highlights the need for the healthcare space to play technological catch up to other industries," said Dr. Roshini Rajapaksa, assistant professor of medicine at NYU Langone Medical Center. "If we are not technologically savvy enough to make healthcare user-friendly for our young population, then this generation will be less likely to regularly seek out the preventive care they need and deserve."

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