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Survey finds auto insurance companies with highest marks

Posted On Wed, September 29, 2010

There are a number of auto insurance companies for consumers to chose from in the marketplace. However, certain companies have gained a positive reputation with motorists as of late.

A survey conducted by Market Force Information reveals that Allstate, State Farm and Geico have earned high ratings from their customers. Overall, more consumers said they were satisfied with their auto insurance company compared to last year.

One of the main factors fueling customer satisfaction is ease with filing a claim. The survey found that 85 percent of those who had to file a claim in 2009 were satisfied with how their insurance company handled it.

While customer service is important, price still trumps other factors. Nearly 60 percent said price was the determining factor for which auto insurance provider they chose. Furthermore, two-thirds of respondents said they had other insurance policies with the same provider.

When it comes to determining which auto insurance company to use, motorists should consider several companies to see which one will best meet their needs. Some insurance companies offer special promotions that can equate to substantial savings. Friends and family can also be consulted for experiences with a company.

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